Effective date: October 24, 2026
Overview
Granero San Martin operates this store using Shopify. This policy explains how personal information is collected, used and disclosed when you visit our website, shop with us or contact us.
Information We Collect
Depending on your interaction with us, we may collect contact details, billing and shipping addresses, order and transaction details, account information, messages you send us, and technical information such as device identifiers, IP address, browsing activity and cookie data. Payment details are processed by payment providers; we do not ask you to send full card details by email.
Personal Information Sources
We collect information directly from you when you place an order, use an account or contact us; automatically from your device through cookies and similar technologies; from service providers who process information for us; and from partners or other third parties when applicable.
How We Use Information
We use information to operate the store, process payments, fulfill orders and returns, provide support, maintain security, detect fraud, improve our services, comply with legal obligations and, where permitted or with your consent, send marketing communications.
How We Disclose Personal Information
We may share information with Shopify and service providers that support payments, hosting, analytics, customer service, order fulfillment and shipping; with marketing partners where used; at your request or with your consent; with affiliates where applicable; and when required by law, to protect rights or in connection with a business transaction. Providers use information as necessary to perform their services or as described in their own privacy notices.
Security and Retention
We use reasonable safeguards, but no method of transmission or storage is completely secure. We retain information for as long as needed to provide services, manage transactions, comply with legal obligations, resolve disputes and enforce our agreements.
Third Party Links
Our website may link to third party sites. Their privacy practices are governed by their own notices, which we encourage you to review.
Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have rights to access, correct, delete or obtain a copy of your information, or opt out of certain processing, including targeted advertising or sharing as defined by applicable law. You may unsubscribe from marketing emails using the link in the message. To make a request, contact us below. We may need to verify your identity before responding.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information to us, contact us so we can address it.
Cookies
We use cookies and similar technologies to operate the store, remember preferences, understand usage and, where applicable, support advertising. You can manage cookies through your browser and any available cookie preferences; disabling some cookies may affect site functions.
Changes to This Policy
We may update this policy as our practices or legal requirements change. We will post the revised version on this page with an updated effective date.
Contact Us
Store Name: Granero San Martin
Address: 6104 Compton Ave, Los Angeles, CA 90001
Phone: +1 323 582 9405
Email: info@granerosanmartin.com
Opening Hours:
Monday to Saturday: 8:30 AM–5:00 PM
Sunday: 8:30 AM–1:00 PM
Pacific Time (Los Angeles local time)
Response Time: We respond within 24 hours.