Shipping Area and Cost
Granero San Martin ships within the United States only. Standard shipping is free on all eligible orders, with no minimum purchase.
Order Cutoff and Processing
The order cutoff is 2:00 PM Pacific Time (Los Angeles local time). Orders placed at or after 2:00 PM, or on a non-business day, begin processing on the next business day. Processing takes 1–3 business days. Business days are Monday through Friday, excluding US public holidays.
Transit and Delivery
After dispatch, estimated transit time is 3–5 business days. Estimated total time from processing to delivery is 4–8 business days. Delivery estimates are not guarantees and can be affected by carrier delays, weather or holidays.
Tracking Your Order
Once your order ships, we will email a shipping confirmation with tracking information when available. Use the tracking number on the carrier’s website to follow your package. If you have not received tracking information within 3 business days after placing your order, contact us with your order number.
Order Cancellation
If you wish to cancel before your order has shipped, contact us immediately. If we can cancel it before dispatch, we will issue a full refund without an additional handling fee. After shipment, please follow our Refunds & Returns Policy.
Contact Us
Store Name: Granero San Martin
Address: 6104 Compton Ave, Los Angeles, CA 90001
Phone: +1 323 582 9405
Email: info@granerosanmartin.com
Opening Hours:
Monday to Saturday: 8:30 AM–5:00 PM
Sunday: 8:30 AM–1:00 PM
Pacific Time (Los Angeles local time)
Response Time: We respond within 24 hours.